Why are these called “COW” chips?
Don’t let the name fool you, these treats are meat-free. We first produced these for our sister company COWS over a decade ago and the name stuck. Why mess with a good thing?
Where do you ship?
Currently we ship to Canada and the United States with exceptions to some rural and remote areas.
How long does it take for you to ship my order?
Typically we ship an order within 1 - 3 business days. Keep in mind that if you place an order on Fridays we will not ship until Monday.
How much does shipping cost?
For shipping within Canada our rates are $15 on all orders and $20 for shipping to the US. If you choose Xpresspost it is $32 for Canada and $38 for the United States.
If you buy more than $99 CAD worth of product then shipping is free!
Please note that Raspberry Cordial is not included in the free shipping offer and has a specific shipping charge due to the weight and packaging required. Raspberry Cordial is currently only available for shipping in Canada.
When will I get my order?
When your order is processed you’ll receive tracking information which will allow you to follow your order until it finds you! Depending on who your order is being shipped, your destination, and the method you choose at check out here is a rough estimate of shipping times:
Eastern Canada (including Ontario & Quebec): 4-6 days Xpresspost or 3-5 days Standard
Western Canada: 4-6 days Xpresspost or 10-14 days Expedited
United States : 4 – 6 days Xpresspost or 10-14 days Expedited
Will my chocolate melt?
We’re happy to say that we rarely encounter issues with melting when a product is in transit. However, conditions may be different when delivered to your door or in a postal box so we strongly encourage you to track your package and pick it up as soon as possible to ensure nothing melts. Especially when you order during summer months.